Privacy policy
Last updated on publication of this website.
Who we are
Luminexis Labs LLC, 1529 Denman Ave, Coshocton, OH 43812, is the business responsible for personal information collected through this website. Contact us at support@luminexislabs.com or +1 440 375 9640.
Information we collect
- Order details: name, email, phone, shipping and billing address, and items purchased.
- Messages you send us through the contact form or by email.
- Basic technical information such as browser type and pages viewed.
Cart and order information created on this site is currently stored in your own browser on your device. We do not collect or store payment card numbers on this website.
How we use it
- To process, ship and support your order.
- To respond to questions, returns and warranty requests.
- To meet legal, tax and accounting obligations.
Sharing
We share information only with service providers who help us operate the business, such as shipping carriers and, once connected, a payment processor. We do not sell personal information.
Retention
Order records are kept for as long as required for tax and consumer-protection purposes, then deleted or anonymised.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing us. Depending on where you live, additional rights may apply; we will honour those we are required to. We do not guarantee compliance with every jurisdiction's requirements automatically and will update this policy as our operations change.
Children
This website is intended for adults and we do not knowingly collect information from children.
Cookies
See our Cookie Policy for how we use browser storage and cookies.
Changes
We may update this policy. The current version is always published on this page.